In Times of Grief

Guidance After a Loss: Initial Actions and Support

Farewells are not the final chapter. They mark the beginning of a journey until we reunite.

Whether a death occurs at home or elsewhere, the initial contact should be made with the last attending physician. They will issue a medical certificate specifying the cause of death, a necessary step to enable the transfer of the deceased to the funeral home.


In cases where the circumstances surrounding the death are unusual or sudden, it’s advisable to contact the police. Such situations may fall under the jurisdiction of the coroner. The coroner will determine when the deceased can be released to the funeral home, potentially after conducting an autopsy or post-mortem examination to establish the cause of death.


The next crucial contact should be a funeral director. This experienced professional will provide you with the essential support and help you navigate the funeral arrangements and services you require. At Eternity Funerals, we understand the significance of this moment and offer guidance and support to ensure all your needs and preferences are met with the utmost care and respect.


Before scheduling a meeting with your funeral director, remember that there is no need to rush into funeral arrangements. Take time to process the profound impact of your loved one’s passing and to provide support to one another as you cope with your loss. Additionally, it’s an opportunity to investigate whether your loved one had a funeral plan or prepaid arrangement that outlines their thoughts and wishes.


During the initial meeting with your funeral director, which typically lasts one to two hours, you’ll be asked to provide personal details about your loved one, including their date of birth, marital history, occupation, and any children. These details are legally required for the Registry of Births, Deaths, and Marriages.


Your funeral director will also discuss the type of service you envision and any personal tributes you wish to incorporate. It’s essential to recognize that each individual experiences grief uniquely, and it’s crucial to be sensitive to one another’s needs and desires. You might find yourself balancing the wishes of your loved one with those of the family. It’s acceptable to prioritize your family’s needs and work towards fulfilling the essence of your loved one’s wishes.